KONCEPT stands by the design, quality and craftsmanship of our goods. We proudly offer a 10-year warranty for every in-line style purchased from store.konceptstudios.net, when used under normal conditions and for the purpose intended.
This warranty covers faults in materials and workmanship and doesn't apply if damage is caused by unreasonable use or neglect, normal wear and tear, or if you change your mind.
How do I make a claim?
Please email our customer service firstname.lastname@example.org with your order details and a description of the fault or damage. Including photographs of any fault helps a lot in speeding up claims.